Halloween Key Fob- Halloween Key Chain- Halloween Gift- Wristlet Key Fob- Ghost Keychain- Key Lanyard- Gift for Her- Womens Gift Under Ten

Privacy

I, Tara Elias, am the data-controller of your personal information as it relates to my shop, Sweet Sparrow Design.

When you place an order from me, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order or deal with any queries you have related to that order. If you send me a message using the contact button on Etsy, I will receive your username and email address.

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:

• With Etsy to comply with my obligations.
• With delivery companies to fulfill your order.
• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.

You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.

If you have any concerns about your personal data, please contact Etsy.

In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.

If you pay using Etsy Payments, your personal data is protected by Etsy's Privacy Policy.

There is a link to Etsy's Privacy Policy at the foot of the page.

Frequently Asked Questions

How long does it take to make my order prior to shipping?

Current production times vary from 5-10 business days prior to your item being shipped. Each item is carefully handmade upon receipt of order.

View your ship date here: https://www.etsy.com/your/purchases?ref=hdr_user_menu. We are working as hard as we can to get your orders out as soon as possible. Thank you!

"Rush Production Time" listing is unavailable during this time.

Does my order have a tracking #?

Our standard shipping does not include a tracking number. If you would like tracking for your order, please message us PRIOR to ordering so we can check pricing to your location. Then we can provide you with shipping options and pricing.

Gift wrapping and packaging

Orders are wrapped in tissue paper with a business card. If you would like a personalized note added, please include information in the "NOTES TO SELLER" section at checkout. We do not include the sales receipt with orders marked as a gift, however if shipping to USA or International, we do need to disclose the value of item on customs form.

Disclaimer

Due to the nature of our products being handmade, pattern placement of fabric items may vary. Wood items may vary in color due to individual wood grain. Colors may appear slightly different due to individual monitor settings. Items are photographed in natural light for truest colors.

Many Sweet Sparrow Design items contain small parts and should not be used without the supervision of an adult. Please check regularly for wear. Buyers use products at their own risk. Sweet Sparrow Design is not responsible for injury or death caused by the use/misuse of our products.

By purchasing from Sweet Sparrow Design, buyers are agreeing that they have read and understand all our policies.

How long are shipping delivery times?

📬 PLEASE NOTE: Canada Post is advising customers (both domestic and international) to expect delays with their parcel deliveries. {Read more: {https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/service-alerts.page}. 📬

*to USA - approx 5-10 business days.
*within CANADA - approx 5-10 business days.
*INTERNATIONALLY - 6-10 business days (Airmail) to 6 weeks (Surface).

Shipping delivery times do not include processing times. Please check individual listings to see what the processing times are. During the holiday season, shipping delivery times can lengthen due to the increased volume of mail within the postal system. Please make sure to order early!

How do I find out about sales, coupons, or giveaways?

Follow Sweet Sparrow Design on social media to stay up to date with the latest coupons and giveaways!
Website - https://www.SweetSparrowDesign.com
Instagram - @SweetSparrowDesign
Facebook - SweetSparrowDesign
Twitter - @SweetSparrowDes
Pinterest - SweetSparrowDes
VIP newsletter - eepurl.com/bGsmGL (coupon for first purchase)

My address is incorrect, what do I do?

If your Etsy address is incorrect, please contact us ASAP so we can update your shipping information.